On behalf of a well-established company operating in the advanced manufacturing sector, we are looking for a Sales Support Assistant to join its commercial team in Sheffield. The successful candidate will play a key role in supporting sales operations, coordinating customer enquiries and helping to develop long-term business relationships within a technically advanced and fast-paced industrial environment. The company specialises in innovative manufacturing solutions, supplying industrial customers with high-quality products and technologies designed to improve production efficiency, precision and operational performance. As the business continues to grow, this position offers an excellent opportunity for a commercially minded professional to contribute to the team's success while developing their skills in a dynamic B2B environment.
Provide day-to-day administrative and operational support to the sales team, ensuring that commercial activities run smoothly and efficiently.
Handle customer enquiries, prepare quotations and follow up on sales opportunities in a timely and professional manner.
Process sales orders, monitor delivery schedules and liaise with internal departments to ensure customer requirements are met.
Maintain accurate customer records, sales documentation and CRM data.
Support the preparation of sales reports, presentations, forecasts and other commercial documentation.
Build and maintain positive relationships with existing customers, acting as a reliable point of contact throughout the sales process.
Coordinate with production, logistics, technical and customer service teams to resolve queries and ensure a high standard of service.
Assist the sales team in identifying potential business opportunities and following up on prospective customers.
Monitor order progress and proactively communicate any changes or issues that may affect delivery commitments.
Previous experience in a sales support, sales administration or customer service role, preferably within manufacturing, engineering or another industrial B2B environment.
Strong organisational skills and the ability to manage multiple tasks while meeting deadlines.
Excellent written and verbal communication skills, with a professional and customer-focused approach.
Good numerical and analytical skills, with attention to detail when handling quotations, orders and sales documentation.
Competence in Microsoft Office, particularly Excel and Outlook; familiarity with CRM or ERP systems would be an advantage.
A proactive attitude, willingness to learn and ability to work effectively both independently and as part of a team.
An interest in advanced manufacturing, industrial technologies or engineering solutions would be beneficial.
✔ Competitive salary of £35,000–£40,000 per annum, depending on experience and qualifications.
✔ Performance-related bonus opportunities, with potential total earnings of £30,000–£38,000+.
✔ A permanent position within an established and growing advanced manufacturing business.
✔ Structured onboarding and ongoing training on products, systems and commercial processes.
✔ Opportunities for professional development and progression into roles such as Sales Executive, Account Manager or Sales Operations Coordinator.
✔ A collaborative working environment with close interaction between commercial, technical and operational teams.
✔ Workplace pension, paid annual leave and additional employee benefits in line with company policy.
✔ Location: Sheffield, South Yorkshire, UK.
If you are organised, commercially minded and keen to build a career in a technically advanced industrial environment, this is an excellent opportunity to join a growing business and make a meaningful contribution to its commercial operations.
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