On behalf of a leading company operating in the Industry 4.0 and industrial technology sector, we are looking for an experienced Account Manager to join its commercial team in the West Midlands, with the aim of strengthening existing customer relationships and driving business growth across the region. The successful candidate will play a key role in managing and developing a portfolio of business customers, identifying new commercial opportunities and promoting innovative technological solutions designed to improve industrial efficiency, productivity and automation.
In an increasingly competitive and technology-driven industrial environment, the Account Manager will be responsible for understanding customers' operational requirements and presenting tailored solutions in areas such as industrial automation, smart manufacturing, IoT, digitalisation and connected production systems. Working closely with technical specialists, engineering teams and senior management, the successful candidate will oversee the entire account management process, from identifying customer needs and developing commercial proposals to negotiating agreements and ensuring long-term customer satisfaction.
Manage, develop and expand an existing portfolio of industrial customers, building long-term commercial relationships with manufacturers, engineering companies and industrial organisations.
Identify new business opportunities within the assigned territory, focusing on companies seeking to improve their production processes through advanced technological solutions.
Proactively identify customer requirements and recommend appropriate solutions in areas such as industrial automation, robotics, Industrial IoT, smart manufacturing and digital transformation.
Develop strategic relationships with key accounts, senior decision-makers, procurement managers, production directors and technical stakeholders.
Prepare and present commercial proposals, quotations and tailored solutions, ensuring alignment with customer requirements and business objectives.
Work closely with technical, engineering and project management teams to ensure the effective delivery of solutions and a high level of customer satisfaction.
Monitor account performance, identify opportunities for cross-selling and upselling, and maximise revenue across the existing customer portfolio.
Conduct regular customer visits, business meetings and presentations to strengthen relationships and identify further opportunities for collaboration.
Monitor industry developments, technological trends and competitor activities to identify new market opportunities.
Contribute to the achievement of regional sales targets and the implementation of the company's commercial growth strategy.
Proven experience in Account Management, Business Development or B2B Sales, preferably within the industrial, manufacturing or technology sectors.
Previous exposure to Industry 4.0, industrial automation, robotics, IoT, smart manufacturing or industrial digitalisation will be considered a strong advantage.
Solid understanding of industrial business environments and the commercial dynamics of selling technical solutions to manufacturing companies.
Demonstrated ability to manage strategic accounts, develop customer relationships and identify opportunities for business expansion.
Excellent communication, presentation and negotiation skills, with the ability to engage effectively with both technical and senior business stakeholders.
Strong commercial awareness and a results-oriented approach, with the ability to achieve sales targets and manage complex sales cycles.
Excellent organisational and time management skills, with the ability to manage multiple accounts and commercial opportunities simultaneously.
Proactive attitude, problem-solving abilities and a strong customer-focused mindset.
Full UK driving licence and willingness to travel regularly across the West Midlands.
Degree in Business Administration, Engineering, Industrial Management or a related discipline will be considered an advantage.
✔ Competitive annual basic salary of £45,000–£55,000, depending on experience and qualifications, plus a performance-related commission scheme, with potential on-target earnings (OTE) of £60,000–£70,000.
✔ Opportunity to join an established and innovative company operating in the rapidly growing Industry 4.0 and industrial technology market.
✔ Comprehensive onboarding and technical training on the company's products, services and technological solutions.
✔ A varied and commercially strategic role with responsibility for managing key accounts and developing long-term customer partnerships.
✔ Clear opportunities for professional development and career progression within a growing organisation.
✔ A collaborative working environment, with close interaction between commercial, engineering and technical teams.
✔ Access to the tools, resources and professional support required to develop customer relationships and achieve commercial objectives.
If you have a strong background in B2B sales, enjoy building long-term business relationships and are interested in driving the adoption of innovative industrial technologies, we invite you to submit your application and become part of a company contributing to the future of smart manufacturing.
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